Click & Collect
Click & Collect at our stores
Click & Collect service is available, you can place your order anytime and it is usually ready for collect within 24 hours.
How it works
1 - Can I Click & Collect my product?
- Almost all products on momokocosmetic.com.au are available to Click & Collect.
2 - Where can I Click & Collect?
- Select to "Pick up" in the select of delivery method
3 - When will my order be ready to collect?
- You will receive a 'Your order is ready for pickup' email to confirm that your order has arrived in store, please wait for this confirmation email before you come in to collect your order.
- Your order will be ready to collect from 12pm-8pm, and will be available for 21 days.
4 - How do I collect my order?
- Bring your 'Ready to Collect' email – this can be printed or displayed on your phone.
Can’t collect yourself?
- If you aren't able to collect your order yourself and payment was made using a Credit Card, Debit Card, Gift Card or e-Voucher, then you can ask someone to collect your order for you. They will need a copy of your 'Ready to Collect' email and either their passport or driving licence.
Can't make the date?
- We don't want you to miss out on something extraordinary, so we'll keep your order in store for 21 days. If your order isn't collected within 21 days, then it will be returned and refunded.
Exceptions
- Most of our products are available for Next Day collection, however in some cases it may take a little longer. We will always show you the best collection date during checkout.
- Most of our products are available for Click & Collect. Look out for the icon on the product page.
- Choosing a selection results in a full page refresh.